Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how we handle personal information you provide, including websites controlled by SASMAR (including its subsidiaries and affiliates) that link to this Privacy Policy (referred to as SASMAR websites). This Privacy Policy does not apply to personal information provided to third party websites to which SASMAR websites may be linked. Use of the SASMAR websites is subject to this Privacy Policy and the Terms of Use.

How we define personal information

Personal information means information that identifies you or could reasonably be used to identify you and that is sent and / or collected by SASMAR websites and managed by SASMAR in an accessible format. Examples of personal information include your name, your postal address and your phone number.

SASMAR collects information in two ways:

1. Personal information sent: SASMAR collects personal information entered in the data fields on the SASMAR websites. For example, you can send your name, postal address, e-mail address and / or other information in order to receive information on various topics, register for SASMAR programs, contact SASMAR customer service or respond to SASMAR surveys. To protect your privacy, you must not provide SASMAR with any information that is not specifically requested. *

2. Passive collection of unidentifiable information: SASMAR websites can collect information about your visits to SASMAR websites without you actively sending this information. Unidentifiable information can be collected using various technologies, such as cookies, Internet tags and web beacons. The Internet browser automatically transmits to the SASMAR websites some of this unidentifiable information, such as the URL of the website just visited and the version of the browser used on the computer. Passive information gathering technologies can simplify the use of SASMAR websites allowing SASMAR to provide a better service, customize sites based on consumer preferences, compile statistics, analyze trends and administer and otherwise improve sites Web SASMAR. Some features of the SASMAR websites may not work without the use of passive information gathering technologies. The information collected by these technologies cannot be used to identify you without additional identifiable information.

Like most websites, do we use cookies and pixels?

Cookies are small text files stored on your computer when you visit certain web pages. On sasmar.com we use cookies to keep track of what you have in your cart and to remember you and your order when you return to our website.

To order products on sasmar.com, it is necessary to enable cookies in the browser. If you do not wish to enable cookies, you can still browse this website, but you will not be able to order and products. Most web browsers have cookies enabled by default.

Note that cookies cannot harm your computer. Pixels are a small amount of code on a web page or in an e-mail notification. We can use pixels to know if you have interacted with certain web content or emails on our Services. This helps us to offer you a good experience when you browse our website and also allows us to improve our site. We DO NOT collect or store credit card details in cookies or pixels.

In what circumstances could SASMAR collect and use personal information?

SASMAR will use the personal information provided through the SASMAR websites to answer questions and provide efficient customer service. After entering personal information in a form or data field on a SASMAR website, SASMAR can use certain identification technologies to allow that website to remember its personal preferences, such as sections of that website that you visit frequently and, if you choose your user ID. We may also use this personal information for other commercial purposes, for example to provide you with the opportunity to receive communications relating to SASMAR products or services, to invite you to participate in surveys of our products or to inform you of special promotions

Does SASMAR collect or store my credit card information?

SASMAR DOES NOT collect or store credit card information. All transactions are processed using reliable third-party payment processing companies including PayPal, Stripe and others.

Does SASMAR consolidate personal information?

SASMAR can consolidate the personal information of customers. We use this information to help us better design the SASMAR websites and SASMAR products, to communicate information, improve our marketing and research activities and facilitate other business functions.

What choices do I have about how SASMAR collects and uses personal information about me?

You can always limit the amount and type of personal information that SASMAR receives about you by choosing not to enter personal information in forms or data fields on SASMAR websites. Some of our online services can only be provided if you provide us with appropriate personal information. Other parts of the SASMAR websites may ask you if you wish to unsubscribe or opt for our contact lists for offers, promotions and additional services that may interest you.

Who will have access to personal information about me?

Personal information is accessible by a limited number of SASMAR employees, by some companies with which SASMAR can conduct joint programs and by natural and legal persons with whom SASMAR stipulates contracts to carry out commercial activities for SASMAR. We train our employees on the importance of privacy and on how to manage and manage customer data appropriately and securely. Furthermore, it is SASMAR’s policy to notify you if you are registering for a program conducted in collaboration with another company that may request access to your personal information. Furthermore, SASMAR’s practice is to require its contractors to keep personal information confidential and to use personal information only to perform SASMAR functions.

Does SASMAR share personal information with third parties?

As a general rule, SASMAR does not share your personal information with third parties, unless it is necessary to conduct a joint program or perform a program or activity through a contractor approved under a confidentiality agreement within the law. Where required by law, SASMAR will not disclose your personal information to third parties for marketing purposes of such third parties, unless you have been given the opportunity to join or renounce such disclosure. However, if SASMAR sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If SASMAR provides your personal information to natural and legal persons who assist us in our business activities, it is SASMAR’s practice to require these natural and legal persons to keep your personal information confidential and to use your personal information only to perform functions for Sasmar. SASMAR reserves the right to disclose your personal information to respond to requests for information authorized by government authorities, to deal with national security situations or when otherwise required by law.

Where it stores SASMAR data

The data you provide to us is securely stored within Europe, however to provide you with services we may transfer data outside the European Economic Area (the “EEA”). In order to fulfill our contractual obligations to you, we may transfer, process and store your information in any country where we, our affiliates, subsidiaries, suppliers or agents operate facilities. These countries include the United States, Australia, the United Kingdom and Hong Kong. Information collected within the EEA may, for example, be transferred and processed in a country outside the EEA that may not provide the same level of protection for personal data within the EEA. By using our websites, you consent to such information being transferred outside of your country.

How does SASMAR protect personal information?

It is SASMAR’s practice to protect every Web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We invite you to pay attention during the transmission of personal information on the Internet, in particular personal information relating to your health. SASMAR cannot guarantee that unauthorized third parties cannot access your personal information; therefore, when sending personal information to SASMAR, it is necessary to evaluate both the advantages and the risks. In some cases we may provide links to websites that are not controlled by SASMAR; You must check the privacy policies of these third-party websites before sending personal information.

How does SASMAR protect children’s privacy?

SASMAR does not knowingly collect or use any personal information of minors (we define “children” under the age of 16) on SASMAR websites. We do not knowingly allow children to order our products, communicate with us or use any of our online services. If you are a parent and you realize that your child has provided us with information, please contact us using one of the methods below and we will work with you to resolve this issue.

How can I correct personal information or delete it from current customer records?

You can request to remove personal information from our current customer records or change your personal information by logging into your account and removing the data. At any time you can review or update the personally identifiable information we hold about you by logging into your account on our website.

To obtain a copy of any information not provided in the section of your account on our website, you can send a request to [email protected]

After receiving the request, we will inform you when we expect to provide you with information and request a commission to provide you with this information.

How to contact us for your information

If you have questions about the use, modification or deletion of the personal information you have provided to us or if you wish to cancel future communications from a SASMAR company or a particular SASMAR program, you can contact us by sending an e-mail to privacy @ sasmar. com.

Alternatively, you can send a letter to the following address:

Sasmar

Caution privacy and regulation

SASMAR PHARMACEUTICALS

187 CHAUSSEE DE LA HULPE

1170 BRUSSELS, BELGIUM

In all communications to SASMAR, include the e-mail address used for registration (if applicable), the website address or the specific SASMAR program to which personal information was provided and a detailed explanation of the request. If you wish to delete or modify your personal information and you are contacting us by e-mail, enter the cancellation request or the change request, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner

In case of dissatisfaction with our Privacy Policy or in the event of complaints, you must inform us by e-mail at [email protected]

If a dispute is not resolved, we hope you agree to try to resolve it by engaging in good faith with us in a mediation or arbitration process.

If you are not satisfied with the way we handle your personal information, you have the right to file a complaint with the Data Protection Commissioner.

How do I know if SASMAR has updated this policy?

SASMAR reserves the right to modify this Privacy Policy without prior notice to reflect technological advances, legal and regulatory changes and good business practices. If SASMAR changes its privacy practices, a new Privacy Policy will reflect these changes and the date of entry into force of the new Privacy Policy will be established in this paragraph. This Privacy Policy was last updated on April 26, 2019 and is effective from that date.